FAQ's
Staff can submit a ticket through the ticketing system found on our website.
How does a student get help with a device?
Students in need of IT support, please email fdrsupport@fdrhs.org.
Google Starter Classroom Support
Once teachers have the starter Google Classroom, they will be able to leverage the Google Drive on TeachHub to access materials that can be added to their classroom curriculum.
- Google Starter Classrooms require special access.
- The newly hired teacher or ATR or Substitute Teacher must send an email requesting access to specific grade level digital materials to the District assigned Remote Learning Champion Lead listed below:
District 20 and District 21- Judson Hamilton jhamilton@schools.nyc.gov
How to Make Google Meet better with these 5 Chrome extensions:
https://www.youtube.com/watch?v=dw1rVmDc6mc
How do we Invite Parents/Guardians to Google Classroom?: please click here to see document for more information
How to Guide for Disabling Screen Sharing in Zoom and Google Meet: click on document
How do we Disable Google Classroom Notifications?
The following is information to help reduce the amount of emails sent to your DOE email account as a result of the new DOE Google Classroom setup. Here's a 46 second video showing how to disable the email notifications
https://drive.google.com/file/d/1ZzNJsmWK1GTHEl8FKdVzV2jdYaqE2eeW/view
Cohorts can be consolidated on Skedula into one Class Code, by clicking on settings- rename course. Once you rename each cohort with the same name, it will combine all 3 sections into one complete class. For example, if you rename all three of your first period cohorts to "Period 1", all students will be in alphabetical order in one location. You will not need to click on three different sections.
How to ensure Google Meet and Zoom Security?
In order to prevent disruption in our live instruction over Google Meet or Zoom, please ensure you use the DOE version and check “Authenticate Users” in the Advanced Options. In doing so, passwords will then need to be changed to numerical digits. Students should be notified of the new password. This authentication only allows students to log on using their NYC DOE email, locking out any student that doesn’t use the DOE email. As always, please let Fred Manning know of any incidents that may occur.
Google Classroom Notifications Video: How to send email notifications to a folder in Outlook
Pear Deck Information
FDR H.S. has purchased a subscription to Pear Deck for all staff members to use. Although we are planning to have a virtual professional development session for Pear Deck, the below links will help you get started. Included is a beginner link, recorded Pear Deck 101 webinar and some skill specific help videos. Also included is more information about the Google Classroom integration. Here's a link to the Pear Deck Institute, an asynchronous training portal for teachers. You can choose to start with any module that best suits your skill level, and will receive a certificate of completion after completing the final survey (in Google Form format).