Tech Support

FDR HS IT Support

Students in need of IT support, please email [email protected]


Staff in need of IT support, please submit a ticket using the ticketing system, found on the website under the Teacher tab..


DOE Help Desk

Please click on the appropriate link below, if you would like to submit an online ticket via the DOE help desk:

Support for staff

Support for families



Free WiFi – Reach out to DOE Tech support 718-935-5100


DOE Student Accounts

Below are instructions on how to create your DOE Student Account where you can find your DOE Gmail account.  You will need this to log onto your Google Classroom:

  1. Go to student account self-service:
  2. Enter your 9-digit student ID number (You can find it on your report card or school ID card)
  3. Enter your date of birth.
  4. Click continue
  5. Your username and DOE Gmail will be display.
  6. Click continue
  7. Create a password
  8. Re-enter your password
  9. Click update password