Franklin Delano Roosevelt High School New York City Department of Education | District 20

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Remote Instruction for all students starts on September 16th with check-ins.  Regular classes begin on September 21st remotely; students in Blended Instruction start coming into our building on October 1st.  Please visit our COVID-19 Information and Healthy Practices page; you can find it in the Remote Learning tab!  Stay safe and healthy!  Masks, social distancing, handwashing and staying home if you are sick (get tested if there is a possibility of COVID-19.)  Please disregard student schedules posted in Pupilpath, we will let you know when they are up to date and ready for review. We miss you!
NYC Department of Education

Tech Support

FDR HS IT Support

In order to support our school community with the technology necessary during remote learning, the IT staff will be holding office hours via a Google Meet during the times listed below. 

8:00 am - 10:00 am for Staff


11:30 am - 3:00 pm for Students



If you are unable to join any of the above "Google Meets", you may send an email to

DOE Help Desk

Please click on the appropriate link below, if you would like to submit an online ticket via the DOE help desk:

Support for staff

Support for families

DOE Student Accounts

Below are instructions on how to create your DOE Student Account where you can find your DOE Gmail account.  You will need this to log onto your Google Classroom:

  1. Go to student account self-service:
  2. Enter your 9-digit student ID number (You can find it on your report card or school ID card)
  3. Enter your date of birth.
  4. Click continue
  5. Your username and DOE Gmail will be display.
  6. Click continue
  7. Create a password
  8. Re-enter your password
  9. Click update password