Franklin Delano Roosevelt High School New York City Department of Education | District 20

Skip to main content
Mobile Menu
FDR HS is OPEN and resuming in person learning. The opt in window for movement to blended learning is open at https://www.nycenet.edu/surveys/Guardian.  We do not know if additional High School students will return, but please complete to help us understand your preference for next year!               
NYC Department of Education

Tech Support

FDR HS IT Support

Students in need of IT support, please email fdrsupport@fdrhs.org

 

Staff in need of IT support, please submit a ticket using the ticketing system, found on the website under the Teacher tab..

 

TECH BOOTCAMP FOR STUDENTS THAT NEED TECH SUPPORT

We will begin using a new ticketing system for Tech bootcamp this year.  

If you have a student that needs tech support please complete the tech bootcamp google form, linked here:

 https://forms.gle/f1NSzCh1R31FR2e19

DOE Help Desk

Please click on the appropriate link below, if you would like to submit an online ticket via the DOE help desk:

Support for staff

Support for families

 

 

Free WiFi – Reach out to DOE Tech support 718-935-5100

 

DOE Student Accounts

Below are instructions on how to create your DOE Student Account where you can find your DOE Gmail account.  You will need this to log onto your Google Classroom:

  1. Go to student account self-service: https://idm.nycenet.edu/students/start.form
  2. Enter your 9-digit student ID number (You can find it on your report card or school ID card)
  3. Enter your date of birth.
  4. Click continue
  5. Your username and DOE Gmail will be display.
  6. Click continue
  7. Create a password
  8. Re-enter your password
  9. Click update password