Franklin Delano Roosevelt High School New York City Department of Education | District 20

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NYC Department of Education

Student Devices

If you do not have an electronic device to use during remote learning, please fill out the following survey:  

Survey for Electronic Device

 

You may also call 718 935 5100 and choose Option 5. 

 

Once you fill out the application please look for a confirmation email, which will have a link to the Terms of Use Agreement. You must submit the Terms of Use Agreement to be able to receive a device.

Once you have submitted a Request for a Device, you must agree to the Terms of Use agreement. (Click below to review the agreement and accept the terms)
 

Terms of Use (TOU) or Student Device Loan Agreement.

 

Here is the link to accept the agreement.

Here is the link to cancel the device request
The DOE is launching a family-facing Remote Learning Technical Support ticket system. Families (or someone on their behalf) can submit requests for technical support for a broad range of issues, including application support, lost, stolen, or broken devices, and delivery status.

Go to DOE website: Technical Support for Families page.
 
 Click on Form:
https://www.nycenet.edu/technicalsupportforfamily