Student Devices

APPLICATION FOR STUDENT DEVICE: Click here

If you do not have an electronic device to use during remote learning, please fill out the following

Student Device Request Link:

https://coronavirus.schools.nyc/RemoteLearningDevices

If you have a DOE-loaded iPad, please click here to follow actions needed to reboot your device:

Directions to reboot your DOE device

REMOTE LEARNING TECHNICAL SUPPORT TICKET SYSTEM

The DOE is launching a family-facing Remote Learning Technical Support ticket system. Families (or someone on their behalf) can submit requests for technical support for a broad range of issues, including application support, lost, stolen, or broken devices, and delivery status.

Go to DOE website: Technical Support for Families page.

Click on Form:

https://www.nycenet.edu/technicalsupportforfamily